Impact and Reputation Reporting

Impact and Outcome Measures

Reputation and Perception Reporting

Grant makers play a vital role in ensuring that their grantees are able to share their outcomes.

GuideStar is working to create effective ways for reporting outcomes.  Together with Independent Sector and BBB Wise Giving Alliance, they are actively supporting Charting Impact, an initiative encouraging organizations to answer 5 questions:

  • What is your organization aiming to accomplish?
  • What are your strategies for making this happen?
  • What are your organization's capabilities for doing this?
  • How will your organization know if you are making progress?
  • What have and haven't you accomplished so far?

ImpactMatters - An excellent model for assessing the impact of a nonprofit.  Their Impact Audit provides benefits to both donors and nonprofits.  Definitely worth understanding their approach.

Independent Sector - A membership-based coalition of corporations, foundations, and private voluntary organizations that works to strengthen America's nonprofit organizations.  Active with Charting Impact - a joint project with GuideStar and BBB Wise Giving Alliance.

Leap of Reason - link to download ebook and related website created by Mario Marino and Venture Philanthropy Partners [focus on High School, FAFSA and College Application completion - along with College Enrollment - although key metric should include successful employment at a living wage.]

Leap of Reason Ambassadors Community - social sector leaders of performance management initiatives

The Nonprofit Outcomes Toolbox - developed by Robert M. Penna, PhD - excellent resources page

Evaluation Core Curriculum Courses are offered by the Corporation for National & Community Service - designed to help increase your program’s capacity to evaluate its intervention.

Nonprofit Performance Management Consulting Network - good resources for consultants and nonprofits curated by Ellen Bass

Reputation Measurement and Management Resources

Good Perceptions Index for Nonprofits - derived from The Harris Poll's Reputation Quotient - RQ(tm) and Reputation Institute's RepTrak(tm) - Charity Index - an authoritative measure of how consumers perceive charities in the U.K.